TERMS & CONDITIONS

TERMS & CONDITIONS

1. General Information

Amy Wong Coaching provides self-leadership coaching services, group programs, online learning, and related resources to support women in creating aligned, thriving lives. All content provided on this site or in coaching sessions is for educational and personal development purposes only.

2. Coaching Disclaimer

Coaching is a partnership designed to help you gain clarity, take aligned action, and grow personally and professionally. Amy is not a licensed therapist, psychologist, or medical professional, and coaching is not a substitute for therapy, mental health treatment, or medical advice.

If you are experiencing severe distress, mental health concerns, or a medical emergency, please contact a qualified professional or local support services.

3. Payment & Refunds

  • Payment for sessions, programs, or online courses must be made in full at the time of booking unless a payment plan has been arranged.

  • Refunds are not provided for completed sessions or partially attended programs.

  • If you need to cancel or reschedule a session, please do so at least 24 hours in advance to avoid forfeiting the session.

4. Scheduling & Cancellations

  • You may reschedule a session using the link in your confirmation email up to 24 hours before the scheduled time.

  • Sessions missed without notice (“no-shows”) will be considered used and cannot be rescheduled.

  • Amy reserves the right to reschedule sessions due to illness, emergencies, or unforeseen circumstances and will provide as much notice as possible.

5. Confidentiality

Your privacy is important. All personal information shared in coaching sessions or through this website will be kept confidential, except where disclosure is required by law (e.g., risk of harm to self or others).

6. Intellectual Property

All materials, frameworks, exercises, and resources provided by Amy Wong Coaching (including those in online programs) are protected by copyright and intended for your personal use only. You may not copy, distribute, or share these materials without written permission.

7. Technology & Online Access

Online coaching sessions require a stable internet connection. Amy Wong Coaching is not responsible for technical issues on the client’s side that prevent attendance. If a session cannot proceed due to technical issues, it may be rescheduled at Amy’s discretion.

8. Limitation of Liability

You are responsible for your own decisions, actions, and results. Amy Wong Coaching makes no guarantees of specific outcomes and is not liable for any direct or indirect loss or damages resulting from participation in coaching or use of website content.

9. Website Use

By using this website, you agree not to misuse it or engage in any activity that disrupts its functionality. Amy Wong Coaching is not responsible for third-party websites or links provided here.

10. Changes to Terms

Amy Wong Coaching may update these terms at any time. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

11. Contact

If you have questions about these terms, please contact:
Email: [email protected]
Phone/WhatsApp: +60 12 520 7383

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